Presented at the 25th Golf Business Canada Conference, SLRG’s Jon Last shared the latest consumer insights on the rapidly evolving landscape of leisure and golf. This session uncovered consumer and golfer behaviors, generational priorities, and economic perspectives in Canada offering a forward-looking view towards 2026.
In November’s Media Post Marketing Insider, SLRG’s Last shares an old mantra which asserts that if one makes the effort that 90% of people don’t take, to discern the needs of someone you are trying to influence, and demonstrate your empathy and ability to help meet those needs, you will run circles around most of […]
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Guest: Whitey O’Malley, owner of Saddleback Golf Club and incoming president of the National Golf Course Owners’ Association. Description: O’Malley joins host Jon Last for a wide-ranging discussion about how golf facilities are leveraging technology to create operational efficiencies while maintaining exceptional customer service. Talking Points: ▪️ Finding the right balance between frictionless service delivery and high touch. […]
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