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Yearly Archives: 2016

    A New “Golden Age” for Customer Segmentation?

    POSTED: July 21, 2016

    SLRG President Jon Last, blogs for Marketing Research Institute International (MRII) about how today’s abundance of big data is creating a new uses for consumer segmentation studies. I still remember my first time. Some 25 years ago as a young marketing executive at the PGA of America, I hypothesized that profiling golfers by simply looking […]

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    Two Things To Think About In This ‘Summer Of Discontent’

    POSTED: July 12, 2016

    In his July, 2016 column, SLRG’s Jon Last talks about how sports marketers can break through during our “summer of discontent.” It’s MLB All-Star Tuesday, the unofficial middle of summer. Those figurative “dog days” are before us, and with the NBA and NHL on hiatus, NFL training camps still a few weeks away, MLB’s playoff […]

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    July 2016

    POSTED: July 5, 2016


    The EWGA Forecaddie: USGA Play9™ Days

    POSTED: July 5, 2016

    Citing SLRG research, EWGA’s Forecaddie Blog highlights the benefits of 9-hole rounds, in a piece promoting USGA’s Play 9 initiative.

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    Recent Research of Interest: On-site Sports Marketing Activation Yields Shorterm AND Longterm Brand Equity

    POSTED: June 28, 2016

    Over the past eight years, SLRG has conducted a significant amount of activation efficacy research at sporting events. One of the most common themes we have observed is the significant impact that best of breed messaging and contextual relevance around a sports property can have in driving consumer recall, awareness, and positive association of an […]

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    POV: Technology in Sports – Does the Consumer Know What They Want?

    POSTED: June 28, 2016

    It’s probably not a surprise to learn that a number of recent client engagements have tasked SLRG with the deployment of research to gain a better understanding of the potential demand and ways to optimally deploy digital technology in the sports world. Clients have desired a better understanding of what the customer wants in harvesting […]

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    A Victim Of My Own Observations

    POSTED: June 14, 2016

    SLRG’s Jon Last contemplates in his June 2016 column, how recent customer service lapses have prompted a re-consideration of best practices in loyalty marketing. At the risk of being self aggrandizing, I’ll submit that as a consultative marketing researcher, I’ve gotten pretty good at asking probing questions. I’ve also become a big proponent of loyalty […]

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    Building The Perfect Beast: Cracking The Code On Digital Sports Video

    POSTED: May 11, 2016

    In his May, 2016 column, SLRG’s Jon Last talks about sports marketing videos and how to gain traction amongst your target audience without becoming a disruptive substitute. It seems that every sporting goods company, sports property or activating brand has become a broadcaster. Much to the chagrin of the bean counters, digital video has gained in […]

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    May 2016 Newsletter

    POSTED: May 5, 2016


    A Plea for Making ‘Resonance’ The Top KPI In Sports Marketing ROO Measurement

    POSTED: April 15, 2016

    In his April, 2016 column, SLRG’s Jon Last explains how to define and measure ROO for sports marketing through attainable research tests. And therein was my indoctrination into the timeless conundrum of sports marketing, or any marketing for that matter … the classic and often futile search for true ROI assessment. The elephant remains in the […]

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