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Yearly Archives: 2024

    Driver$: Golf’s new take on the customer service imperative

    POSTED: April 9, 2024

    Golf Industry Guru co-founder and president James Cronk joins co-hosts Jon Last and David Klein to discuss how golf facilities are balancing labor challenges with evolving guest needs Golf Industry Guru co-founder and president James Cronk joins Sports & Leisure Research Group’s Jon Last and David Klein for a lively look at golf facility staff […]

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    Thriving in a “Vibesession”: Golf Personifies Our Economic Oxymoron

    POSTED: April 9, 2024

    SLRG’s latest submission to the National Golf Course Owners’ Association Research Center shares the latest golf consumer insights and their implications on the coming peak months of the golf season.  The piece addresses why, despite a somber mood among Americans, spending on discretionary activities remains on an upswing, and its implications for golf

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    Driver$: 56 PGA Shows and counting

    POSTED: March 16, 2024

    Legendary golf executive Jim Vincent joins co-hosts Jon Last and David Klein to reflect on a lifetime in the industry

    Read More »

    Sustaining Sports Marketing: Embrace Present While Building Future

    POSTED: March 12, 2024

    The economic oxymoron that we are living in continues to present unprecedented opportunities for sports marketers. In the March 12 Marketing Insider, we look at the reasons why along with how we can sustain the increased category spending.

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    MRII Board Members Discuss Getting a Seat at the Table for Insights Professionals

    POSTED: February 22, 2024

    Market Research Institute International Board Members Jon Last and Stan Sthanunathan discuss how client-side researchers can secure a seat at the executive table and elevate insights at their organizations.

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    Driver$: Unlocking the keys to sustaining the golf participation surge

    POSTED: February 20, 2024

    Del Ratcliffe, a successful multi-course operator, looks back to look forward, and joins co-hosts Jon Last and David Klein to discuss golf’s current popularity Pinnacle Golf Properties COO Del Ratcliffe joins Sports & Leisure Research Group’s Jon Last and David Klein to reflect on a long and successful career in golf facility management and how […]

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    Sports Marketers Face Timeliest Moment To Fulfill Fans’ FOMO

    POSTED: February 14, 2024

    Recent analysis suggests that the stakes are higher, providing a greater urgency to supersize live fan experiences.

    Read More »

    GIG Member Q&A Call – January 30, 2024

    POSTED: February 1, 2024

    Jon Last joined Canada’s Golf Industry Guru podcast to discuss his career and some of the current insights shaping the golf industry today.

    Read More »

    Golf’s Vital Signs for 2024

    POSTED: 2024

    SLRG President Jon Last’s annual PGA Show look at the year ahead for the golf industry combines insights from our golfer omnibus study, the NGCOA Golf Business Pulse Report and the ongoing Consumer Optimism Barometer.

    Download PDF


    Charting the Consumer Landscape 2024

    POSTED: 2024
    SLRG’s Jon Last joined Question Pro President Dan Fleetwood and University of San Francisco’s Stephen Kraus for their annual look at trends and expectations for the year ahead.

    Watch the webinar here

    Download PDF


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