We all remember learning about marketing’s “four Ps.” Looking at recent research with sports fans, I found four significant themes for sports marketers looking to hit the ground running in the year ahead. I call them “the four Es”: Emotional connection: Is it just me, or does it seem like every article, sales pitch or […]
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From Turbulence to Trust: Managing Resistance
Author and insights innovator Brianna Sylver joins SLRG’s Jon Last on MRII’s latest podcast with thought provoking perspectives on leadership.
Read More »For Marketers, 75% Of Success Is Just ‘Showing Up’
In November’s Media Post Marketing Insider, SLRG’s Last shares an old mantra which asserts that if one makes the effort that 90% of people don’t take, to discern the needs of someone you are trying to influence, and demonstrate your empathy and ability to help meet those needs, you will run circles around most of […]
Read More »Driver$: How technology is transforming course ownership, operations
Guest: Whitey O’Malley, owner of Saddleback Golf Club and incoming president of the National Golf Course Owners’ Association. Description: O’Malley joins host Jon Last for a wide-ranging discussion about how golf facilities are leveraging technology to create operational efficiencies while maintaining exceptional customer service. Talking Points: ▪️ Finding the right balance between frictionless service delivery and high touch. […]
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The Case Against Paying Research Respondents with John Dick
Discover why John Dick, Founder and CEO of CivicScience, believes that paying survey respondents introduces bias and why shorter surveys offer better data. In this episode of Insights and Innovators by MRII, host Jon Last explores CivicScience’s innovative micro-survey method that scales to over a million responses daily without financial incentives. Learn about the evolution […]
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